⚡ TL;DR — Quick Answer

Check that the 🇮🇹 Delonghi power cord is firmly seated in both the machine and wall outlet.

What Causes Coffee Grounds In Cup?

DeLonghi super-automatics feature adjustable burr grinders and self-cleaning brew groups.

Step-by-Step Fix

Follow these steps specifically for Delonghi machines:

  1. Check that the 🇮🇹 Delonghi power cord is firmly seated in both the machine and wall outlet.
  2. Test the outlet with another device. If the outlet has power, inspect the Delonghi power switch for damage.
  3. Perform a hard reset: unplug the Delonghi machine for 60 seconds, then reconnect. This clears temporary control board faults.
  4. If still dead, the internal thermal fuse or power supply module may need replacement. Contact Delonghi service.

Delonghi Pro Tip

Expert advice: Magnifica Evo owners: adjust grind settings one notch at a time to avoid blockage.

Model-Specific Notes

These steps apply to: Magnifica Evo, Primadonna, Dinamica, La Specialista, Dedica. For exact part numbers, consult the Delonghi parts catalog at Delonghi Support.

Preventive Maintenance

Lubricate the brew group monthly with food-grade silicone grease.

Popular Delonghi Models

When to Call a Professional

If these steps don't resolve the issue, contact an authorized Delonghi service center. Complex electrical or hydraulic problems require professional diagnosis.

Frequently Asked Questions

Grounds in the cup almost always mean a damaged or misaligned brew basket or filter. A DeLonghi grinder that stops usually has beans jammed in the burrs, an empty-hopper sensor triggered, or worn burrs. Empty and brush the hopper, run a few dry beans through, and never force the motor. Detailed steps in our Coffee Grounds In Cup guide.

When the grinder on a DeLonghi stalls, the first suspects are jammed beans and the hopper sensor. Clear the burrs with a brush, refill the hopper, and run a short grind. If it still stops, the burrs or drive gear may be worn — see our Coffee Grounds In Cup guide.

A silent DeLonghi grinder is most often a jam or a tripped safety switch. Unplug, remove the hopper, brush the burrs clean, and try again with a small amount of beans. Persistent failure points to the gear or motor — repair steps in our Coffee Grounds In Cup guide.

Grinder trouble on a DeLonghi usually starts with beans stuck between the burrs. Empty the hopper, clean the burr chamber thoroughly, and avoid oily beans. If grinding is still weak or noisy, the burrs are likely worn — see our Coffee Grounds In Cup guide.