Frequently Asked Questions

Usually milk protein buildup or boiler pressure issues. Purge the wand and clean thoroughly.

Soak tip in warm water, use a paperclip to clear holes. Purge for 5-10 seconds after each use.

Low boiler pressure or clogged wand. Check pressure gauge and descale the steam system.

No, use food-grade cleaners only. Dish soap can leave residues affecting coffee taste.

After every use for the wand. Deep clean the entire milk system weekly with manufacturer-approved cleaner.