Frequently Asked Questions

Scale buildup reduces efficiency. Descale to restore normal heat-up time of 30-60 seconds.

Yes, limescale is the #1 cause of heating problems. It insulates the element and causes failure.

Vinegar works in emergencies but may leave residues. Use manufacturer-approved descalant for best results.

Most machines brew at 90-96°C (195-205°F). Lower temperatures cause under-extraction.

Faulty thermostat or thermal cutoff. The machine may be overheating due to scale or failing element.